email Dr. Martens
 

 

Your Options in ordering - You Choose


1) The "Best Option" is to use this secure on-line order form. We process orders multiple times every day. We will email you a confirmation of shipment and payment. Items on the site usually reflect in stock Items unless otherwise noted. You have the ability to send us any comments on the form and we we pay attention to details.

2) If you have questions about sizes or want 2 DAY SHIPPING you may call the store at 1-800-984-9367 11:00 AM to 7:00 PM M-S and 12:00 AM to 5:00 PM Sun (Mountain Time). If paying by credit card, please have your number and expiration date handy.

3) click "click here to check out" and PRINT the next page. Complete all the information and FAX your order to (303) 832-2977. Please include full name, shipping address, billing address, daytime phone, email (for confirmation) and Items you are ordering.

CREDIT CARD, CHECK ORDERS FOR THE USA AND CANADA ONLY.
C.O.D. for USA only, add $8.00 for UPS service charge , please have certified check or money order ready
INTERNATIONAL ORDERS MUST BE THROUGH PAYPAL, WESTERN UNION OR BY SENDING US AN INTERNATIONAL MONEY ORDER. It is best to contact us first. * EXPECT DUTY CHARGES * Please check with your local post office for complete details.

Payment Methods
1) We accept VISA, MC, AMEX or Discover for credit card payment.
2) Mail us your Check or Money Order and we will ship after a 7 day grace period. Please include your drivers license number for quicker authorization.
3) If paying via PayPal or Western Union, after the order is placed we will check stock and get the Item on hold for you. then we will notify you of the shipping total along with the payment informationTerms and Conditions

Delivery Charges
* All in stock Items will be shipped within 48 hours upon receiving the order.
* All out of stock Items will be shipped within 48 hours after receiving the merchandise to our warehouse.
* We will remove any Item from our web site that is out of stock for 30 days or longer.

Shipping Charges / Continental US
Shoes - $8.99
New Rock Shoes - $10.99
Additional Shoes - No Extra Charge

Boots - $10.99
New Rock Boots - $14.99
Additional Boots - No Extra charge

Laces or Small Items
Flat Rate - $4.99

ALL Other Items
Clothing / Leather Goods / Purses
Flat Rate - $7.99

Shipping Charges / Canada
Any Pair of Shoes - $15.99
Boots - $18.99
New Rock Shoes - $18.99
New Rock Boots - $26.99
ALL Other Items
Jewelry / Clothing / Leather Goods / Laces / Purses
Flat Rate - $7.99

* Call for charges to Alaska, Hawaii, and Canada.
* UPS will not ship to Post Office Boxes. We use US Mail to ship to PO Boxes.
* Colorado residents are required to pay applicable sales tax.

What is a CVV or CVC number?
CVV is for Visa-Cards and CVC is for MasterCards. It is a 3 digit number that isn't printed in front of your credit card. Instead it's been printed to the back of your credit card and it is always the last 3 digits. These 3 digits are the ones that verify that you are the actual owner of your card. People may accidentally leave important credit card information lying around (receipts etc.) where it would be simple to take the credit card number and start doing some internet-shopping but since the CVV and CVC number is NEVER printed on any receipts, you are the only one who knows your Credit Cards CVV or CVC-number.


Returns and Refunds
Please inspect your order carefully upon delivery.
* If there is any damage, follow the instructions on your packing slip.
* Fill out the information on the slip and enclose it with your return.
* For you protection, we strongly advise you to insure all returned packages and ship them via UPS or the US Postal Service
* Ship all returns to:

FashioNation
613 E. 13th Ave.
Denver, CO. 80203


* Please return Items within 30 days to receive a prompt exchange or refund.
* Items must be returned prepaid, in the original packaging, Shoes and clothing must be unworn. We cannot accept returns sent C.O.D., and the original shipping charges are nonrefundable.
* If you paid by check or money order, we will issue a refund check. For credit card purchases, a credit will be issued on your next months statement.
* If payment is made via Paypal, we do not refund Paypal service charge(s)

Price Changes
All prices are subject to change.

The Way We Do Things
We won't sell, trade or share any personal information with another source, all email addresses, phone numbers, credit card numbers and addresses will be kept confidential. You will never be bothered from us with the exception of an occasional email about our site updating.

OnLine credit card orders will be processed usually the next day. We will never charge a card unless the Item in INSTOCK and we are ready to ship.

When an out of stock/backordered Item becomes available we will contact you first and ask permission before charging an Item.

 

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